HR GIG9: Building Bridges Uniting EX & CX

Employee Experience (EX) and Customer Experience (CX) are twin pillars shaping organisational success. A positive EX fuels employee engagement, productivity, and retention, creating a motivated workforce. In turn, an aligned CX strategy translates into satisfied customers, loyalty, and business growth. The interplay between EX and CX is a powerful synergy—happy employees deliver exceptional customer service, and satisfied customers, in return, enhance employee morale. ‘Building Bridges: Uniting EX and CX’ explores the profound impact of this connection, offering insights that CEOs, HR, and CX professionals can leverage to foster a harmonious and thriving organisational culture.

By attending HR GIG, delegates will experience:

Engagement in discussions on topics that will empower your organization;

Exposure to new perspectives from diverse backgrounds and experiences;

A fun, interactive and motivational teambuilding activity;

Networking opportunities with CEO’s, HR professionals and decision makers;

Professional recognition and motivation as part of the growing HRGIG family.